"I have to write and say thank you, thank you, thank you! You were there when we needed you the most. I truly appreciate the tour of your wonderful facility and it put me at ease knowing someone would be checking in on Jack several times a day, even in the evening. Jack took to you right away, which never happens, and I loved the idea that he would have his own special "outside time." Thank you for giving me the peace of mind I needed knowing Jack and his needs would be taken care of as you would your own. I cannot leave him with just anyone, and now we have a place we can trust. Thank you again!"